Terms & Conditions

Welcome to Kabinaa! These terms and conditions govern your use of our website and the services provided by Kabinaa. The website is operated by Kabinaa, referred to in these Terms as "we," "us," "our," or "Kabinaa." The terms "you" and "your" refer to the person using or accessing the website. By accessing our website, you agree to comply with and be legally bound by these terms and conditions, whether or not you become a registered user of our services. If you do not fully agree to these Terms, you are not authorized to use or access our website. You should carefully review these Terms, which constitute a legally binding agreement between you and Kabinaa.

Description of Services

Kabinaa is a property management company specializing in short-term rental properties across Canada. We provide a comprehensive range of services designed to maximize the performance and value of our clients' rental properties. Our services include:

  • Property Listing and Pricing Optimization: Dynamic pricing strategies and optimized property listings on platforms such as Airbnb, Booking.com, and Vrbo to increase occupancy and revenue.
  • 24/7 Guest Support: Round-the-clock customer service to ensure a seamless guest experience.
  • Property Maintenance and Repairs: Regular maintenance and on-demand repair services to keep your property in top condition.
  • Exemplary Customer Service: Dedicated service to ensure the highest level of satisfaction for both property owners and guests.

User Responsibilities

By accessing or using Kabinaa's services, you agree to fulfill the following responsibilities:

  • Provide Accurate Information: Ensure that all registration details and property information are accurate, complete, and up to date.
  • Compliance with Laws: Adhere to all relevant laws, regulations, and bylaws related to short-term rental properties in your region.
  • Timely Communication: Maintain prompt and open communication with Kabinaa, responding to requests for information or feedback in a timely manner.
  • Payment of Fees: Pay all applicable service fees as agreed upon in a timely manner.
  • Respectful Conduct: Safeguard your account credentials and treat all interactions with Kabinaa staff and guests with professionalism and respect.

Failure to adhere to these responsibilities may result in the suspension or termination of your access to Kabinaa's services.

By agreeing to these Terms and Conditions, you grant Kabinaa a worldwide, non-exclusive, royalty-free license to use your property’s listing, including photos, images, and descriptions provided by you, for marketing, promotional, and advertising purposes. Kabinaa may make modifications to the content for visual or marketing purposes. We will not use your personal information in marketing materials without your consent.

Payments and Billing

By signing up for Kabinaa’s services, you agree to pay all applicable fees for the services provided, as outlined in your subscription or service agreement. Payment will be securely processed through our payment provider, and we accept various payment methods depending on your location.

You may be enrolled in a trial period, depending on your plan, during which services are provided at no charge. After the trial period, fees will be billed on a monthly basis and automatically charged to your provided payment method. You may update your payment information at any time by contacting our support team.

In the event of a failed payment, Kabinaa reserves the right to suspend or terminate your access to our services until the payment is successfully processed. All fees are non-refundable, except as provided in our Refund Policy. You may cancel your subscription at any time, with the cancellation effective at the end of the current billing period.

Cancellation and Termination

Kabinaa reserves the right to cancel or terminate your access to our services at any time, without prior notice, for reasons including but not limited to violations of these terms or misuse of our services. In the event of cancellation or termination, your access to Kabinaa’s services will be discontinued. Kabinaa will cease billing for future services; however, no refunds will be provided for fees already paid for the current billing cycle.

Limitation of Liability

By using Kabinaa’s services, you agree that your use of the services is at your own risk. Kabinaa, its affiliates, and their respective officers, directors, employees, agents, and contractors shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses, arising from your use of our services.

Kabinaa strives to provide accurate and reliable services; however, we do not guarantee that the information, pricing, or other data provided through our services will be error-free. Kabinaa is not responsible for any errors or omissions, and it is your responsibility to verify information before relying on it.

In no event shall Kabinaa's total liability exceed the amount you paid for accessing or using our services in the six (6) months preceding the claim or cause of action.

Intellectual Property Rights

All content, trademarks, logos, and intellectual property associated with Kabinaa's services are the exclusive property of Kabinaa and are protected by applicable copyright and trademark laws. You agree not to reproduce, modify, distribute, or otherwise use Kabinaa's intellectual property without prior written consent. Unauthorized use of Kabinaa's intellectual property may result in legal action, including injunctions, damages, and attorney fees.